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Return to shopFAQ
1. Ordering & Payment
Browse our website, add books to your cart, and proceed to checkout. Follow the steps to complete your purchase.
e accept UPI, credit/debit cards, net banking, Paytm, Google Pay, PhonePe, and COD (Cash on Delivery) for select locations.
Contact us immediately. If the order isn’t processed, we can modify or cancel it.
Shipping & Delivery
Yes, we deliver to all major cities and towns across India. Some remote areas may have limited delivery options.
Delivery times vary based on location:
Metro Cities: 2-4 days
Tier 2 & 3 Cities: 4-7 days
Remote Areas: 7-10 days
A small shipping fee applies for orders below ₹499, based on your location.
Yes! Once shipped, you will receive a tracking link via SMS and email.
Returns & Refunds
- Returns are accepted within 7 days of delivery.
- Books must be in unused and original condition.
- Refunds are processed within 5-7 working days after the return is received.
Offers & Discounts
Yes! We frequently run discounts and offer special deals during festivals and sales. Sign up for our newsletter to stay updated.
Customer Support
- Address: Siliguri, West Bengal
- Email: support@booknmark.in
- Phone: +91 80 6808 6818