Diwali Offer 5% OFF | Code: Diwali5
FLAT ₹15 OFF 299+ | Code: NEW15
2% OFF on Prepaid Orders
FREE Shipping Over ₹499

FAQ

1. Ordering & Payment

Browse our website, add books to your cart, and proceed to checkout. Follow the steps to complete your purchase.

e accept UPI, credit/debit cards, net banking, Paytm, Google Pay, PhonePe, and COD (Cash on Delivery) for select locations.

Contact us immediately. If the order isn’t processed, we can modify or cancel it.

Shipping & Delivery

Yes, we deliver to all major cities and towns across India. Some remote areas may have limited delivery options.

Delivery times vary based on location:

Metro Cities: 2-4 days

Tier 2 & 3 Cities: 4-7 days

Remote Areas: 7-10 days

A small shipping fee applies for orders below ₹499, based on your location.

Yes! Once shipped, you will receive a tracking link via SMS and email.

Returns & Refunds
  • Returns are accepted within 7 days of delivery.
  • Books must be in unused and original condition.
  • Refunds are processed within 5-7 working days after the return is received.
Offers & Discounts

Yes! We frequently run discounts and offer special deals during festivals and sales. Sign up for our newsletter to stay updated.

Customer Support
  • Address: Siliguri, West Bengal
  • Email: support@booknmark.in
  • Phone: +91 80 6808 6818
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
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